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Cookies Policy
Box24 Casino operates under licences issued by the Curacao Gaming Control Board and the Malta Gaming Authority, and uses SSL encryption alongside third-party auditing to support fair and secure play.
About cookies
Cookies are small text files that a website may place on your computer, phone, tablet or other device. They allow the website to recognise a device, remember selected settings and understand how visitors use online services. Cookies do not usually contain information that directly identifies you, although information collected through cookies may be associated with other personal information where permitted by law.
Box24 Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we refer to cookies and these related technologies together as cookies. The specific cookies used may change over time as the website, services, security requirements and technology develop.
Some cookies are placed directly by Box24 Casino. Other cookies may be placed by service providers that support website functions, analytics, security, communications or other online services. These providers may process information in accordance with their own privacy information and the instructions or requirements that apply to their services.
How long cookies remain on your device
Session cookies are temporary. They generally remain on your device while your browser is open and are removed when the browsing session ends. Persistent cookies remain on your device for a set period or until you delete them. The duration of a persistent cookie depends on its purpose and configuration. We aim to retain cookie information only for as long as reasonably necessary for the relevant purpose.
Why we use cookies
Cookies may be used for a range of operational, security and service-related purposes. The categories below describe the main ways cookies may be used on the Box24 Casino website. A particular cookie may serve more than one purpose, and not every category will be used on every page or by every visitor.
Strictly necessary cookies
These cookies are needed for core website functions. They may help the site load correctly, maintain a secure session, remember actions during a visit, support account access and protect against suspicious or harmful activity. They can also assist with age, identity, location or eligibility checks where such checks are required for access to online gambling services. Because these cookies support essential functions, they may not be available for optional disablement through a cookie preference tool.
Security and fraud prevention cookies
Online gambling websites need effective security controls. Cookies and related technologies may help identify unusual activity, prevent unauthorised access, protect accounts, detect automated abuse and support the investigation of suspected fraud or other misuse. Information collected for these purposes may be combined with other technical or account information where necessary to maintain the integrity and safety of the service.
Preference and functionality cookies
These cookies remember choices you make, such as language, region, display preferences or other settings. They can make repeat visits more convenient and help provide a consistent experience. If you delete or block these cookies, some preferences may need to be selected again and certain features may not work as intended.
Analytics and performance cookies
These cookies may provide information about how visitors use the website, including which pages are viewed, how visitors navigate between pages, and whether pages or features operate as expected. This information can help us understand website performance, identify technical issues and improve the design, content and usability of our services. Analytics information is generally assessed in aggregated or pseudonymised form where practicable.
Marketing and advertising cookies
Where permitted and where relevant consent has been obtained, cookies may be used to measure marketing activity, limit repeated advertisements, understand campaign performance or show content that may be more relevant to a visitor. Marketing cookies may be set by Box24 Casino or by approved third parties. We do not intend to use cookies to encourage unsafe gambling or to circumvent responsible gambling measures.
Responsible gambling and compliance purposes
Cookies or similar technologies may support the operation of responsible gambling tools and legal compliance processes. They may help remember selected restrictions, display relevant notices, maintain access controls or prevent a person from bypassing an account restriction. These technologies are not a replacement for responsible gambling controls, identity checks, monitoring or other safeguards.
Your choices and browser controls
When you first visit the website, you may be presented with a cookie notice or preference tool. Where required, you can use that tool to accept optional cookies, reject them or choose between available categories. Your preferences may be remembered through a cookie or similar technology. If you change your mind, you may be able to reopen the preference tool through the website or clear the relevant storage in your browser.
Most browsers allow you to control cookies through their settings. You may be able to block all cookies, delete existing cookies, allow cookies only from certain websites or receive a notification before a cookie is stored. Browser controls differ between devices and browsers, so you should review the relevant settings or help information for the browser you use.
Blocking or deleting cookies may affect your experience. Some pages may not function properly, security features may be unavailable, preferences may not be retained, or you may be asked to complete certain checks again. Disabling essential cookies may prevent access to some website or account functions. Cookie choices made on one device or browser may not apply to another device or browser.
- Accept or reject optional cookies through the available cookie preference controls.
- Delete stored cookies and website data using your browser or device settings.
- Block third-party cookies where your browser supports that option.
- Use privacy or tracking controls provided by your operating system or browser.
- Contact the relevant service provider if you want to understand or manage a third-party cookie.
Some browsers and devices offer a Do Not Track setting. Because there is no single industry approach to interpreting that setting, the website may not respond to every Do Not Track signal in the same way. Where applicable, we will manage cookie choices in accordance with relevant law and the controls made available on the website.
Information collected and third-party services
Depending on how the website is used, cookies may collect information such as an IP address, device type, browser type, operating system, approximate location, pages visited, links selected, visit times, referral information and interactions with website features. Cookies may also record a unique online identifier or information about whether a message or page was displayed. We use this information for the purposes described in this policy and our Privacy Policy.
Third-party service providers may use cookies or related technologies to provide services on our behalf. These services may include website hosting, analytics, security, customer support, payment or technical functions. Third parties may process information in Australia or overseas, subject to applicable privacy requirements and their own policies. We do not control the privacy practices of independent third parties, so you should review their information where relevant.
Cookies do not give us unrestricted access to your device. They cannot normally read unrelated files stored on your device or access information outside the website and services that use them. However, you should take care when using shared devices, keep your browser and operating system updated, and log out of your account when appropriate.
We may use cookie information together with account, transaction, device, technical or usage information where reasonably necessary for security, service operation, legal compliance, customer support, reporting or improvement. Any handling of personal information is subject to our Privacy Policy and applicable Australian privacy obligations.
Updates and questions
We may update this Cookies Policy when our website, technology, services, legal obligations or cookie practices change. The updated version will be made available on the website and may include a revised effective date. If an update materially changes how optional cookies are used, we may provide an additional notice or request a new preference where required.
You should check this page from time to time to remain informed about how cookies are used. Continuing to use the website after an updated policy is published may indicate that you have read the updated information, but any consent required by law will be obtained through the relevant cookie controls.
If you have a question about this Cookies Policy, want to understand how your information is handled, or wish to exercise a privacy right, please use the contact or privacy support option made available on the Box24 Casino website. We will handle requests in accordance with applicable law, our Privacy Policy and any reasonable identity verification requirements.
- Review the cookie notice when it appears.
- Choose the optional cookie categories that suit your preferences.
- Use browser settings to delete or restrict cookies if needed.
- Read the Privacy Policy for broader information about personal information handling.
- Check this policy periodically for changes.